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🛍️ Retail call handling

Fashion brands

Route calls directly to stores, help customers faster with menu prompts, and use voicemail or SMS to confirm incoming orders and handle pickup updates smoothly.

  • Keep customer updates clear by phone communication
  • Forward all calls during busy peak hours efficiently
  • Set up smart menus for faster customer answers
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Fashion brands

Fashion brands use cases

See how businesses like yours use our platform to solve common challenges, improve communication, and offer better phone accessibility - no matter the team size or setup.

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Handle peak traffic

Automatically queue or forward calls during busy hours. Customers can still leave voicemails or request callbacks when your staff is tied up.

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Order status updates

Let callers check their order status via voicemail or SMS triggers. Help customers without needing direct contact with your team.

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Menu-driven assistance

Use a phone menu to direct calls to sales, pickup, or support. Reduce interruptions and help your staff stay focused on in-store customers.

Ideal solutions for the fashion industry

In the clothing sector, it’s all about appearance. Also when it comes to the phone number with which one enters the outside world. From a small fashion boutique around the corner to the well-known international fashion empires, a catchy phone number is part of it. In a competitive sector like the fashion industry, a nice phone number gives extra cachet to your brand!

Fashion industry FAQ

Answers to frequently asked questions about how our system fits your business. Learn how to set it up, customize features, and use it efficiently day to day.

Yes, absolutely. You can use a central number and automatically route callers to the right store based on their choice or location. This gives you one recognizable contact point while maintaining local reachability.

Our system handles peak traffic using advanced queues and automatic forwarding. Even if your team is busy, customers can leave a voicemail or submit a callback request.

Absolutely. You can set up a system where callers can check their order status through an automated voicemail or SMS notification. This reduces the number of direct questions your staff receives.

Yes. With a smart IVR menu, you can direct callers straight to sales, pickup, or any other department. This helps store staff focus on in-person customers while calls go to the right team.

Certainly. Our system works seamlessly with your mobile phone. You can receive calls to your business landline directly on your mobile, ensuring you’re reachable while moving around the store or traveling.

Happy Callfactory customers:

SignDirect logo
Bosch logo
Trigion logo
ANWB logo
UWV logo
Sogeti logo
Dille & Kamille logo
Nationale Ombudsman logo
KRO-NCRV logo
Swiss Sense logo