Plans for your team

Yes, you can transfer your existing business number to CallFactory. The process runs smoothly in the background, so you won’t experience any downtime or missed calls. You keep the number your customers already know while benefiting from all the advanced call features.

Unlike traditional telecom providers, CallFactory combines your business number, smart call management tools, and flexible routing into one simple monthly plan. You get full control, no contracts, no surprises - just professional service that scales with your team.

Yes, you can choose from a wide selection of available numbers - including easy-to-remember options, brand-friendly combinations, and regional area codes. It’s simple to find a number that matches your company’s identity and communication goals.

Most numbers are activated within one business day. As soon as your request is approved, you’ll receive a welcome email and can start receiving, routing, and managing calls right away from your online dashboard.

Absolutely. CallFactory supports international business by offering local and toll-free numbers in many countries. You can set up a number abroad and manage everything from one central platform - ideal for growing or global teams.

Yes. Your number always remains your property. If you decide to switch providers in the future, you can port your number away from CallFactory without any penalty. We’ll help ensure the transfer is handled smoothly and quickly.

Inbound call handling is often included in your monthly plan. Outbound calls - if enabled - are charged per minute, starting from £0.03 depending on the destination. All rates are clearly listed, with no hidden fees or unexpected charges.

You can receive international calls on any CallFactory number, and forward them globally to mobile, VoIP, or landline destinations. Our system ensures crystal-clear connections, low latency, and smart routing - ideal for remote teams or international offices.