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Get a UK phone number for your business.

UK customers call a UK number, and that makes a difference to both response and trust. Below are the numbers on offer and what they cost.

The question that decides everything

Which UK number can your business have?

In the United Kingdom the regulator decides which UK number a business can have. Below you can see, for each number, what applies to a business based in the United Kingdom.

In stock and what it costs

Numbers available today

What it costs

The number comes with the plan

You pay for the people you add to the number, not for the number itself and not for the handsets.

Business Number

£130

a year, first purchase + 1 year free

For sole traders, advisers and one-person businesses. One number, one person.

1 person

Phone System

£22

per month

Two people answering the same line, with forwarding and voicemail.

2 people

Customer Service — Most chosen

£43

per month

With a call queue, a selection menu and call recording. For practices, offices and service lines.

Up to 8 people

Shared handsets never count. The phone on reception, in the waiting room or in the meeting room costs nothing extra — you pay per person, not per device. Above eight people we put together a custom plan.

What comes with it

What comes with your UK number

By time of day, availability and ring order: one after the other, in turns or all at once. You set it up yourself in the dashboard.

Recorded by you or generated with text-to-speech, in any language.

Every message as audio and as text in your email.

Hear which number was called before you answer.

Unlimited announcements read out for you, no recording studio needed.

Who called, when, for how long and who answered. By email or in the dashboard.

Keep spam and unwanted callers off your business number.

The same business number for calls and for WhatsApp.

Public-holiday calendar, on-call duty and forwarding by calendar.

Notes and flags travel with the caller.

Who is reachable and who answers, on one screen.

Callers pick the right department themselves.

Callers keep their place instead of getting a busy tone.

For quality and for checking what was agreed.

Bringing your existing number is free and takes five working days at most.

Why you can get this from us

Licensed, and the platform is ours

What matters behind a number is who handles it when something out of the ordinary is needed: an urgent change, a non-standard routing, a question from the regulator. We are a licensed telecom provider and run our own intelligent IVR platform, so our own team handles it.

  • Europe

    Licensed in fifteen countries

    We know the rules in each country because we are subject to them ourselves.

  • The platform

    One phone system for all your numbers

    Your UK, Dutch and German numbers come in on the same routing, with the same queue and the same dashboard. No separate accounts per country.

Frequently asked questions

About UK phone numbers

A virtual phone number is a telephone number that is not tied to a physical line or a SIM card. Instead, you have many different options how to route calls. This means you can use the number to forward to 1 or multiple (existing) mobile or fixed phones and route calls over the Internet. It gives you the most flexible way to setup a modern business phone system.

No, we can forward calls to any existing and/or new phones or softphones on your computer or mobile device. So instead of investing into new equipment, you can just start receiving calls today!

Absolutely! You can choose a virtual phone number in your home country or abroad and we will forward calls according to how you want it: your existing SaaS, phone system or telephone equipment. With our huge number inventory you can expand your business rapidly!

Absolutely, if in your country the local phone company is stopping analogue and ISDN lines and you want to keep your phone number, make it a virtual phone number! We can port any existing numbers within (most of the time) 5 working days.

Virtual phone numbers can be configured with many options, like voicemail or we forward your call to another person if you do not answer within x seconds. Talk to our support team how you want your phone number to handle calls and we will handle the programming for you!

Absolutely not. We handle the entire setup for you based on your specific needs. In fact, 90% of our customers prefer us to programme the system so they can focus purely on answering calls and making sales! However, if you are tech-savvy, we offer full flexibility: we can provide a Docker container running our IVR system, open up our API, or set up webhooks to communicate with your platform exactly how you want.

Rather talk it through first?

Our team helps you with numbers and voicebots in each of our countries. Call us or use the contact form.

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Map of Europe showing the countries where CallFactory supplies numbers Numbers in 14 European countries + US