Get a South African phone number for your business.

South African customers call a South African number, and that makes a difference to both response and trust. Which number you can have depends on one thing: whether you have an address in South Africa. Below is what is possible either way.

See available numbers What can I order?

The question that decides everything

Which South African number can your business have?

In South Africa the regulator decides which South African number you can have. Some numbers need your business to have an address in South Africa; below you can see what is possible for each number. Where the rule is not settled, we check it with you beforehand.

Do you have an address in South Africa?

+27 80
080 — free for the caller
We check with you beforehand whether this needs an address in South Africa.
We check this first We check this first
+27 87
087 — national
We check with you beforehand whether this needs an address in South Africa.
We check this first We check this first
+27 11
Local — Johannesburg, Cape Town, Durban
Requires an address within the number's area code.
Possible in the city of your address Local premises needed

Request and what it costs

We'll find your South African number for you

We show no stock for South Africa on the site. Tell us which number you're after, and we'll find an available one and send you a proposal within one working day.

Request a number

What a number abroad costs

£43 per monthper number

The same amount in every country — a South African number costs no more than a UK one. Including the full phone system: forwarding, IVR menu, call queue, call recording and statistics.

Just testing the market

£220 per yearprepaid

One line, one forwarding number, no features. For anyone who first wants to know whether the phone rings at all before setting up a phone system. That is less than £19 a month — under half the full rate, with exactly one thing that works: the number rings and the call reaches you.

And the call charges

Those depend on where the call goes

A call that arrives in South Africa and goes on to a UK VoIP line costs a different amount from one to a South African mobile. You get that rate with your proposal; it is the one thing we cannot put on the page, because it differs per route.

What comes with it

What comes with your South African number

Call forwarding to mobile, landline or your team

By time of day, availability and ring order: one after the other, in turns or all at once. You set it up yourself in the dashboard.

Welcome message

Recorded by you or generated with text-to-speech, in any language.

Voicemail in your inbox

Every message as audio and as text in your email.

Whisper tone

Hear which number was called before you answer.

Text-to-speech

Unlimited announcements read out for you, no recording studio needed.

Statistics and call analysis

Who called, when, for how long and who answered. By email or in the dashboard.

Block numbers

Keep spam and unwanted callers off your business number.

WhatsApp Business on your number

The same business number for calls and for WhatsApp.

Opening hours and duty rota

Public-holiday calendar, on-call duty and forwarding by calendar.

Call notes and customer history

Notes and flags travel with the caller.

Team dashboard with live availability

Who is reachable and who answers, on one screen.

Phone menu (IVR)

Callers pick the right department themselves.

Queue with hold music or a message

Callers keep their place instead of getting a busy tone.

Call recording with AI transcription

For quality and for checking what was agreed.

Number porting

Bringing your existing number is free and takes five working days at most.

How it works

From request to a ringing phone

You tell us what you need
Which city or which type, and whether you have a South African address. If you're not sure, we'll look at it with you.
We check and send a quote
Within one working day you get a proposal with the current rates and an honest answer on whether it can be done. Sometimes the answer is that an 080 number will serve you better than a local number.
The registration
For local numbers we submit the proof of address to the regulator. That is the only part you have to wait for.
Forwarding to your team
The call arrives in South Africa and lands with your colleagues in the UK. The caller dials a South African number and never notices the difference.

When someone calls your South African number, you hear a short announcement or beep before the call connects. This lets you identify South African calls and answer appropriately.

We offer numbers in all major South African cities: 11 (Johannesburg), 21 (Cape Town), 31 (Durban), 12 (Pretoria), 41 (Port Elizabeth), 51 (Bloemfontein) and more. National 87 and toll-free 800 numbers are also available.

It depends on the number type. Whether a toll-free 800 or national 87 number needs an address in South Africa, we check with you before you order. Local geographic numbers need an address in the number’s area-code zone. CallFactory can assist you with this during setup.

An 87 national number is not tied to any city and works the same across all of South Africa. A local geographic number carries a city prefix such as 11 for Johannesburg or 21 for Cape Town, which signals a local presence in that specific city.

Yes. Calls to your South African number are forwarded to any UK landline, mobile or VoIP destination. You can change the forwarding destination at any time through your online account.

No. South African toll-free 800 numbers can only be dialled from within South Africa. Callers outside South Africa should use your local geographic number, your 87 national number or your standard UK number.

South Africa is two hours ahead of the UK (SAST, UTC+2) and does not observe daylight saving time. During British Summer Time, the difference is just one hour, making it one of the most convenient African markets to serve from the UK.

Visit our rates page for the most current pricing. Costs depend on the number type and the volume of calls you expect.