Austria
Belgium
France
Germany
Italy
Netherlands
Poland
Spain
Sweden
United StatesA 0800 number for your business.
Free for your customer, because you pay for the call. That takes away the threshold to call, on your service line, on your website and in your campaigns.
- Free to call from anywhere in the Netherlands
- In your company's name, registered with the ACM
- Every Customer Service feature included
The difference is who pays for the call
085 and 088 cost your customer nothing extra. With 0800 you pay. That is the whole distinction — the rest is the same platform.
- 085
National business number
For businesses that are not tied to one region, or that move without losing their number.
Caller pays their normal rateYou pay the subscription
- 088
Your own number block
For organisations with several branches or departments that want one main number with direct-dial numbers.
Caller pays their normal rateYou pay the subscription
- 0800
Free for the caller
For service lines and campaigns where you want to keep the threshold to call as low as possible.
Caller pays nothingYou pay per incoming minute
You don't change a number, so pick one that sticks
A 0800 number will soon be in your adverts, on your website and on your service line, so the numbers that are easy to remember come first.
People who don't have to pay call sooner
A free number takes away the last reason not to call. That is why 0800 is on service lines, in adverts and in campaigns: you show that you spare no effort or expense to be reachable.
You see live what comes in
In the dashboard you see in real time how many calls and minutes come in on your number. Every month you get one invoice for those calls and for your package.
A 0800 number cannot be reached from abroad
A Dutch 0800 number only works for callers in the Netherlands. If your customers also call from Germany or Belgium, we add a freephone number of their own there, with its own greeting per country.
0800 or 085?
Should a caller really not have to do anything for it, for a service line or a campaign that runs on phone calls? Then 0800 is the choice and you pay for the minutes. If your customers mainly call with a question or an order, an 085 number is enough: your customer calls it at their normal rate, usually within their call bundle.
One package, with every Customer Service feature
With a 0800 number you pay for the call instead of the caller. The package is a fixed amount a month; the per-minute rate depends on the network the call comes from and you get it on request.
International number
£43 a month
£430 a year
or £430 a year, 2 months free
£516 → £430, you save £86
- Every Customer Service feature
- Local, national and freephone numbers abroad
- Per-minute rate and any residency rules differ by country, on request
- Testing a market first? A local or national number, forwarded to your mobile on one line, for £220 a year prepaid; minutes per country on request
Minutes on request. Ask and you get a sharp rate for your 0800 number.
What comes with your 0800 number
Call forwarding to mobile, landline or your team
Business NumberBy time of day, availability and ring order: one after the other, in turns or all at once. You set it up yourself in the dashboard.
Welcome message
Business NumberRecorded by you or generated with text-to-speech, in any language.
Voicemail in your inbox
Business NumberEvery message as audio and as text in your email.
Whisper tone
Business NumberHear which number was called before you answer.
Text-to-speech
Business NumberUnlimited announcements read out for you, no recording studio needed.
Statistics and call analysis
Business NumberWho called, when, for how long and who answered. By email or in the dashboard.
Block numbers
Business NumberKeep spam and unwanted callers off your business number.
WhatsApp Business on your number
Business NumberThe same business number for calls and for WhatsApp.
Opening hours and duty rota
Phone SystemPublic-holiday calendar, on-call duty and forwarding by calendar.
Call notes and customer history
Phone SystemNotes and flags travel with the caller.
Team dashboard with live availability
Phone SystemWho is reachable and who answers, on one screen.
Phone menu (IVR)
Customer ServiceCallers pick the right department themselves.
Queue with hold music or a message
Customer ServiceCallers keep their place instead of getting a busy tone.
Call recording with AI transcription
Customer ServiceFor quality and for checking what was agreed.
Bringing your existing number is free and takes five working days at most.
About the 0800 number
0800 numbers are national, location-independent phone numbers that are always free to call. They are not linked to a city or region and are issued by the ACM in the Netherlands.
You can always call 0800 numbers for free — the costs are paid by the owner of the number.
The best and fastest way is the number picker on this page. You can also request a number yourself from the ACM, but then we cannot help you with that. If you request it on this page, we will guide you through the entire registration process — completely free of charge.
Yes, of course! These features are available with every phone number at CallFactory. They also work with a VoIP phone system from us or from another provider.
For the most current prices you can check our pricing page.
The ACM usually needs 2 to 3 weeks to process and approve your application. After that, we need about 5 working days to activate the number block in the national telephone network.
By using a 0800 number for your company, you project service and customer focus. You show that you spare no effort or expense to be reachable — the customer can even call you for free! The use of a 0800 number quickly pays for itself: companies see up to 25% more turnover thanks to a free phone number. That is why these numbers are also widely used in advertising campaigns. Consider it if you want to set up a separate service or promote something extra.
No, a Dutch 0800 number is only reachable within the Netherlands. You cannot call it from abroad.
Companies that are expanding internationally and need a free 0800 number in another country can arrange this via us. Because we are registered in 14 European countries, you can request a number from us directly. Per country you can set where the calls come in and set a separate greeting, for example for your 0800 number in Germany and your 0800 number in the UK. Check our international number shop to see which numbers are available, or contact us for more information.
To request a 0800 number, it must be used for business purposes. It is not possible to request a 0800 number for personal use, because these numbers are intended to allow customers to contact companies for free.
In the numbering plan there are short and long information numbers. A short number has 4 digits after the prefix, for example 0800-4030, and a long number 7 digits, such as 0800-4000400. Short numbers are limited in availability and according to the Authority for Consumers and Markets (ACM) may only be issued to organisations that expect more than 2,000 minutes per month. They are therefore mainly used for radio, TV and emergency services. If you want to request a short number, please contact us.
0800 phone numbers work with any online phone system. It is a virtual number that we forward to your ‘real’ number, so you do not need to purchase new equipment or make adjustments. The 0800 phone number is free for the caller and gives you a professional appearance, for example in advertisements.
You can see in real-time in our dashboard how many calls and minutes come in on your free number. Monthly you receive an invoice from us for these calls and for the subscription to our online phone system.
