Get a German phone number for your business.

Yes, but only an 0800 number. It may be registered with an address outside Germany, because the Bundesnetzagentur recognises that foreign businesses want to be reachable — provided the call is free for the German caller. For 032 numbers and local numbers, a verifiable German address is mandatory.

Yes. If you have a warehouse, fulfilment centre or partner office in Germany, you can use that address to register an 032 or local number. Many of our UK customers who ship to Germany do this with their fulfilment partner’s address. For a local number, though, the address must be in the city of the area code.

An 032 number is national: it works across all of Germany without being tied to a city, and requires a verifiable German address. A local number carries a city code, such as 030 for Berlin, 089 for Munich or 040 for Hamburg, which builds regional trust straight away. For that, though, your business must have a presence in that city.

When a customer in Germany calls your German number, we route the call through our network and forward it wherever you want: your UK landline, a mobile, a VoIP system or a team via a phone menu. The caller hears a normal German ringing tone and, if you wish, a welcome message in German. On your side, you first hear a short beep or announcement, so you know the call came in through your German number.

A German number costs £43 a month, the same amount in every country, including the complete phone system: call forwarding, phone menu, queue, call recording and statistics. If you only want to test the market first, you can do so for £220 a year with one line and one forwarding destination, for an 032 or local number. On top of that you pay per minute; that rate depends on where the call goes and is shown in your quote. All prices are also on our pricing page.

We offer three main types: Local numbers (e.g., Berlin 030, Munich 089) for a local presence, National numbers (032) for a nationwide presence without a specific city tie, and 0800 Toll-Free numbers which are free for callers. An 032 number needs an address in Germany, and a local number needs an address in the number’s area-code zone. 0800 numbers are available with a worldwide address, making them the easiest option for UK businesses.

An 0800 number allows customers to call you for free from any German landline or mobile network. You, as the number owner, cover the call costs. This is the gold standard for customer service in Germany and significantly lowers the barrier for customers to contact you. Note that 0800 toll-free numbers can only be dialled from within Germany — they cannot be called from abroad.

German numbers start with the country code +49. When advertising your number internationally, use the format +49 30 12345678 (dropping the leading ‘0’ of the area code). Domestically, it would be 030 12345678.

Once we receive any necessary documentation (if required for your chosen number type), activation is typically very fast. Virtual numbers can often be set up within 1 business day, allowing you to start receiving calls to your existing phone lines immediately.

Absolutely. Our German virtual numbers come with a complete professional phone system. You can set up German text-to-speech welcome messages, call menus (“Press 1 for Sales”), call recording for quality assurance, and time-based routing, all managed from our online dashboard.

The Bundesnetzagentur (Federal Network Agency) is the German authority responsible for telecoms regulation, including the assignment of telephone numbers to registered providers. You can find more information at www.bundesnetzagentur.de.

Yes, CallFactory is registered with the Bundesnetzagentur under number 19/092, authorised to issue German virtual phone numbers in full compliance with German telecoms law.