Austria
Belgium
France
Germany
Italy
Netherlands
Poland
Spain
Sweden
United StatesThe number you need depends on who has to call.
A customer in Manchester would rather call a 0161 number. A customer in Munich would rather call a German number. And anyone who should be able to reach you for free needs an 0800. Start with where your callers are.
A UK number
Local with your city's area code, national with 03, or free with 0800. Three kinds, and the choice is mostly about who pays for the call and what the number signals.
See the three kindsA number in another country
49 countries, from Germany to Singapore. What differs per country is the paperwork — the address requirement above all. What is the same everywhere: the call comes in where you want it.
See the countriesThree kinds, and the difference is who pays
The technology behind them is the same for all three. What differs is what the caller sees, what it costs them, and whether you need to be based somewhere.
| Type | What it signals | Condition | Who pays for the call |
|---|---|---|---|
| Local 020, 0161, 0121… | You are here, in this city. The strongest signal that you are nearby — and so the most popular. | No address requirement. Ofcom lets a business anywhere use any area code. | The caller, at their normal rate |
| 03 0330, 0333 | You are a national business and not tied to one city. Moves with you when your office moves. | No address requirement. | The caller, never more than a call to a local number, and inside call bundles |
| 0800, 0808 freephone | Calling costs the customer nothing. Works when the hurdle to call is the problem. | No address requirement. | You, per minute |
Choose the country where your customers are
49 countries, all on the same platform and in the same dashboard. What differs per country is the paperwork: sometimes your business must be established there, sometimes in that specific city, and sometimes there is no requirement at all.
- United Kingdom +44
- Netherlands +31
- Belgium +32
- Germany +49
- France +33
- Spain +34
- Italy +39
- Austria +43
- Switzerland +41
- Ireland +353
- Denmark +45
- Finland +358
- Sweden +46
- Poland +48
- Portugal +351
- Czech Republic +420
- Greece +30
- Hungary +36
- Romania +40
- Croatia +385
- Slovakia +421
- Slovenia +386
- Estonia +372
- Latvia +371
- Lithuania +370
- Cyprus +357
- United States +1
- Canada +1
- Australia +61
- Singapore +65
- Hong Kong +852
- Argentina +54
- Brazil +55
- Chile +56
- Colombia +57
- Dominican Republic +1 809
- El Salvador +503
- Georgia +995
- India +91
- Israel +972
- Mexico +52
- New Zealand +64
- Norway +47
- Panama +507
- Peru +51
- Philippines +63
- Puerto Rico +1 787
- South Africa +27
- Thailand +66
Two things a provider without its own platform cannot offer
Over the telephone network, not the cheapest internet route
A call delivered over the internet depends on a connection that is good enough at that moment. A call to a landline or mobile does not: the network makes the phone ring, and that is the whole chain. Across the border too, your caller then hears the quality of a domestic call.
We are the provider, so we change it ourselves
With a provider without its own platform your request goes through their platform provider and back — five links before anything changes. We run our own intelligent IVR platform, in each of the 15 countries where we are licensed. An urgent change is something we do, not something we request.
What a number costs
A UK number comes in the plans: £130 a year for one person, £22 a month for two, £43 a month for up to eight. A number in another country is £43 a month, the same in every country, including the full phone system — with an entry rate of £220 a year if you expect little traffic. A freephone 0800 or 0808 number is £43 a month too.
You only pay for the telephone network. A call that comes in over the internet on your softphone or desk phone is free; delivered to a landline or mobile it costs 10p a minute, billed per second. You choose which route a call takes, so your bill is under your control. On an 0800 you pay those minutes instead of the caller, and on a number abroad the minute rate depends on the country; both on request.
Virtual phone number FAQ
Find clear answers about virtual phone numbers and the advantages for your business.
A virtual phone number is a telephone number that is not tied to a physical line or a SIM card. Instead, you have many different options for how to route calls. This means you can use the number to forward to 1 or multiple (existing) mobile or fixed phones and route calls over the Internet. It gives you the most flexible way to set up a modern business phone system.
No, we can forward calls to any existing and/or new phones or softphones on your computer or mobile device. So instead of investing into new equipment, you can just start receiving calls today!
Absolutely! You can choose a virtual phone number in your home country or abroad and we will forward calls according to how you want it: your existing phone system or telephone equipment. With our huge number inventory you can expand your business rapidly!
Absolutely! If your local phone company is discontinuing analogue and ISDN lines and you want to keep your phone number, make it a virtual phone number! We can port any existing numbers within (most of the time) 5 working days.
Virtual phone numbers can be configured with many options, like voicemail, or we can forward your call to another person if you do not answer within a set number of seconds. Talk to our support team about how you want your phone number to handle calls and we will handle the programming for you!
Absolutely not. We handle the entire setup for you based on your specific needs. However, if you are tech-savvy, we offer full flexibility: we can provide a Docker container running our IVR system, open up our API, or set up webhooks to communicate with your platform exactly how you want.
