Numbers and availability

Pick the type that matches how you want customers to reach you and where your business operates: an 0800 number suits inbound sales and support because the call is free for the caller, while a local number signals a regional presence in a specific city. National 03xx numbers work across the whole of the UK without revealing a location, which is why companies with customers spread over multiple cities tend to pick them.

Local numbers carry an area code so callers see a regional presence, national 03xx numbers work nationwide without tying you to a city, and international numbers give the business a footprint in another country. The choice usually comes down to where the customers are and how local you want the company to feel, since the routing and dashboard work the same way for all three.

Use the search bar on the product pages to look up a memorable pattern or a name number, or browse the available list our team keeps in sync with stock. When the number you want is not listed, our team can run a request against the regulator and usually confirms availability within one working day.

Numbers from stock activate within one working day once the order is signed, while ported numbers follow the regulatory timeline of about five working days because Ofcom and the losing provider need to confirm the move. Our team shares a status update at every step, so the marketing launch can be planned against a concrete go-live date.

Yes, we hold the number for you while the contract goes through legal, which means the marketing team can already print the number on campaigns or update the website. The reservation window is generous enough to cover internal approvals at most companies, and our team flags it well before it expires.

Both number types are open to UK companies, with the caveat that Ofcom applies extra checks on 0900 numbers because the caller pays a per-minute rate that needs to match the service being offered. The onboarding team walks you through the registration so the number activates without delays from compliance.

Yes, international numbers route into the same dashboard, queue, and reporting that handle your UK traffic, so the support team works with one tool regardless of which country a call originates from. This is how multi-market businesses keep operations consistent without running parallel telephony stacks per country.

No, the same routing, opening hours, and welcome-message logic applies across 0800, 0900, local, national, and international numbers, with only minor adjustments where regulation requires a specific disclosure. Most teams reuse a single setup template across new numbers, which keeps the launch of a campaign quick.

Yes, the dashboard supports switching the routing, layering on extra features, or adding another number type alongside the existing one if a new market opens up. Many companies start with a single 0800 and add local numbers later when they expand into a specific region, which keeps the cost aligned with growth.

Have the company name, billing address, VAT number, the destination where calls should land, and the call-handling features you want ready before you open the order form. Most companies also confirm an authorised signatory at the same time, which keeps the legal review short.