Netherlands
Belgium
Denmark
Germany
France
Switzerland
Austria
United States
Spain
Italy🧑💼
Built for your business
Flexible phone solutions by sector
From call centres to clinics, our solutions adapt to the specific needs of each industry - keeping teams accessible and daily operations running smoothly.
Frequently Asked Questions
- If I am on a call, callers get a busy tone. Can a queue be added?
- How Does a Menu Work?
- I Want the Phone to Ring at Another Location If I Don’t Answer
- I Want to Play a Welcome Message
- I Want to Know If a Call Is Coming Through My Service Number
- I Want to Answer Calls with Multiple Flexible Employees, What Are the Options?
- I Want to Handle Incoming Calls Differently on Different Days and Times
- Is Voicemail Possible?
- Can I Also Request a Number Abroad with CallFactory?
- Can You Also Deliver Calls Abroad?
- Can You Also Route Service Numbers to My Mobile Phone?
- What Happens If I Can't Answer a Call?
- What Does It Cost to Call an 0800 Number?
- What Is Included in the Subscription?
Starting with your own national service number
My Belfabriek
- Change the Settings for Your Service Number
- Set a Different Destination for Holidays
- Activate a Closed Message
- Choosing a Good Voice for My Welcome Message
- Activate a Menu
- Activate an Area Code Routing
- Activate a Postcode Routing
- Activate a Virtual Call Centre on My Number
- Activate a Voice2Email (Digital Voicemail)
- Activate a Pre-Announcement Tone
- Activate a Queue
- Activate a Welcome Message
- Block Mobile Callers
- View Call Statistics Percentages by Time or Origin
Belfabriek app for administrators
- Add Users to the App
- Call Recording
- How Do I Log In?
- How Do I Change a Destination in My Address Book?
- How Do I Add a New Destination to the Address Book?
- How Does the CallFactory App Work?
- How Does the Address Book in the CallFactory App Work?
- How Do I Change a Destination?
- Set Business Hours
- Speech Bot: Using and Setting Up Text-to-Speech
- Who Is the CallFactory App For?
- Why Can't I Edit or Delete a Destination?
- Install Zoiper Softphone on Desktop
- Install Zoiper Softphone on Mobile
