Austria
Belgium
France
Germany
Italy
Netherlands
Poland
Spain
Sweden
United StatesA local number in every country. One team that answers.
Your customer in Madrid calls a Spanish number and pays a local rate. The call comes through to your team in London, or wherever they happen to be at that moment. The caller never notices the difference.
We are licensed in fourteen European countries and the United States, and the intelligent IVR platform is ours.
One number per market, one destination
- ES · +34 Madrid calls at the local rate
- DE · +49 Berlin calls at the local rate
- UK · +44 Manchester calls at the local rate
Your team
Landline, mobile or VoIP, wherever they are
our own routing, our own platformEvery number has its own language, phone menu and opening hours, or they all share one set.
Three things that go wrong when you cross a border
The problem isn’t the call itself but everything around it.
Nobody calls a foreign number
A Spanish customer who sees a +44 number doesn’t know two things: what it will cost and whether someone who understands them will answer. More often than not, they call the competitor with the local number instead.
There is no office in that country
The customer expects a local line, while your team is in London, in Berlin and working from home. Setting up a number in each country with an office to go with it is an investment the revenue can’t justify yet.
Five countries, five providers, five invoices
Every country comes with its own contract, its own fault desk and its own portal. A change means five phone calls, and when something breaks, none of them knows what the others are dealing with.
Licensed, and the platform is ours
We hold the licence ourselves, pay the networks ourselves and have our own interconnection with the fixed and mobile networks.
There is nobody in between
You change a destination yourself, in real time. If something in the routing needs rebuilding, we do it, and that takes one working day. With a provider without its own platform, that same request goes through its platform provider and back again.
Over the fixed network wherever possible
International calls run over the fixed telecom networks wherever possible rather than over the public internet. That is the difference between a line that sounds like a local one and a line where the caller can hear the distance.
Where we hold the licence ourselves
- United Kingdom +44
- Netherlands +31
- Belgium +32
- Germany +49
- France +33
- Spain +34
- Italy +39
- Austria +43
- Switzerland +41
- Poland +48
- Sweden +46
- Denmark +45
- Finland +358
- Ireland +353
- United States +1
Fourteen European countries and the United States. Elsewhere we supply numbers through local partners: there we are not the operator, but we are still your single point of contact.
You choose a country. We do the rest.
- 01
Choose the country and the type of number
A local number for the city where your customers are, a national number, or a freephone number that costs the caller nothing. What is available differs from country to country.
- 02
Tell us where calls should go
To a landline, a mobile or a VoIP phone, in any country. To one person, or to a team whose phones ring one after another or all at once.
- 03
The number works like a local line
It has the same features as a domestic number: phone menu, queue, call recording, statistics and opening hours. And it greets callers with a welcome message in that country’s language.
Only the foreign numbers with us, the rest stays where it is
Most businesses that end up here already have a phone system that works perfectly well. It doesn't have to go.
You order only the numbers for the countries where you want to be reachable, and we forward them to your existing system. That makes you our customer for exactly one thing (the part your current provider can’t supply), without a migration that takes months and in which something can go wrong.
If it suits you, you can move more over later. If it doesn’t, you have lost nothing but that one number range.
What stays where
- Your current phone system
- stays in place
- Your UK numbers
- stay where they are
- Your handsets
- unchanged
- The foreign numbers
- with us
- Forwarding to your system
- we set it up
Per country, and separately for every number
The destination
real timeWhere the call goes, for each number. You change it in real time, without having to call us.
The language of the message
15 language variantsA Spanish number with a Spanish greeting and a Spanish phone menu, made with the text-to-speech assistant.
Opening hours per country
per numberA Finnish number that opens two hours earlier than the UK one, with its own public-holiday calendar.
Whether numbers are combined
together or separateEvery country to the same team, or separate routing for each country. Both are possible, and you can switch from one to the other later.
What customers ask about it
In some markets, yes. A number of countries require the user of a local number to have premises or an address there. That decides what is possible more than what it costs, so ask early: when you apply, we tell you straight away whether it can be done.
The local rate in that country, as if they were calling a business round the corner. On a freephone number they pay nothing. What forwarding to your team costs depends on the route and is on the pricing page.
In most cases, yes. Number porting differs by country and by provider; we look into it when you apply and tell you honestly when it isn’t possible.
There we supply the number through a local partner. You still have one contract, one invoice and one point of contact, but in that country we are not the operator ourselves, and we say so because it makes a difference when there is an outage.
Not where we can avoid it. We carry international calls over the fixed telecom networks as much as possible. That costs us more and sounds better to the caller.
No. Everything runs on our platform. Your team receives calls on their existing phones — landline, mobile, or VoIP. No additional hardware is required.
Yes, outbound calling is available to EU, UK and US destinations. The exact options depend on the local regulations of the country where the number is issued — some countries do not allow outbound domestic calls from abroad using a local number. Our support team will walk you through what is and is not permitted for each country so you know what to expect before you activate a number.
Which country do you want to be reachable in?
Tell us the country, and we will tell you what is available, whether there is an address requirement and what it costs.
