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United StatesWhat is VoIP? Everything clearly explained!
Read the latest stories, use cases and updates to make optimal use of your business number.
Call divert codes: how to forward calls, what it costs and when it can be smarter
You switch call forwarding on with one code on your phone. We list every code, explain what a diverted call costs with BT, EE, Vodafone and O2, and show when a business number on its own platform is cheaper and more flexible.
Business phone system per user or per minute: which is better?
More and more business phone providers charge per user, just like software. We explain why that model fits telephony poorly, what it means for the phone on reception and in the kitchen, and why paying per minute with a generous plan is more transparent.
Unlimited calls or pay per minute: what does fair usage really mean?
Business telephony is often sold with unlimited calls or a bundle of minutes. We explain what a fair usage policy means in practice, how much a business line really carries and why paying per minute means you never pay for more than you use.
VoIP app on mobile: why business calls go missing
More and more businesses take their incoming business calls through an app on their mobile, and then find that calls regularly go missing. We explain why that happens, what the sleep mode of modern smartphones has to do with it, what VoIP needs to work properly and when a softphone is the right choice after all.
